Privacy Policy – Tech Recycle™

Effective Date: July 2025 Last Reviewed: 1/1/26

This Privacy Policy (“Policy”) governs the manner in which Tech Recycle™ (“Company,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you,” “your,” or “Customer”) of our website, services, and associated platforms. This Policy is intended to comply with applicable federal, state, and local laws, including but not limited to the California Consumer Privacy Act (CCPA), the Michigan Identity Theft Protection Act, and relevant provisions of the Federal Trade Commission Act.

1. Scope and Applicability

This Policy applies to all personal information collected by Tech Recycle™ in the course of providing services, including but not limited to:

• Website interactions
• Intake and service forms
• Email and phone communications
• Device submissions and service records

This Policy does not apply to third-party websites or services not operated by Tech Recycle™, even if linked from our platforms.

2. Categories of Information Collected

We may collect the following categories of personal information:

Category

Examples

Identifiers

Name, email address, phone number, mailing address

Device Information

Serial numbers, condition reports, service history

Internet Activity

IP address, browser type, access times

Transactional Records

Service requests, intake forms, waivers

We do not knowingly collect data from individuals under the age of 13. If such data is discovered, it will be deleted in accordance with applicable law.

3. Legal Basis for Processing

We process personal information under the following lawful bases:

• Consent: When you voluntarily provide information via forms or communications
• Contractual Necessity: To fulfill service agreements and provide requested services
• Legal Obligation: To comply with tax, audit, and regulatory requirements
• Legitimate Interest: To improve service quality, maintain security, and prevent fraud

4. Use of Information

Personal information may be used for the following purposes:

• To provide, manage, and fulfill services requested by the Customer
• To maintain accurate business records for legal and tax compliance
• To communicate service updates, confirmations, and policy changes
• To improve website functionality and customer experience
• To comply with lawful requests from government or regulatory authorities

We do not sell, rent, or disclose personal information to third parties for marketing purposes.

5. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Data is stored using secure, access-controlled systems. We implement reasonable administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction.

6. Disclosure to Third Parties

We may disclose personal information to third parties only under the following circumstances:

• To service providers under binding confidentiality agreements
• To comply with subpoenas, court orders, or legal process
• To protect the rights, property, or safety of Tech Recycle™, its customers, or the public
• In connection with a business transfer, merger, or acquisition (with notice provided)

All third-party disclosures are documented and reviewed for compliance.

7. Your Rights and Choices

Subject to applicable law, you may exercise the following rights:

• Access: Request a copy of personal data held about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of personal data, subject to legal retention requirements
• Objection: Object to certain types of processing
• Withdrawal of Consent: Withdraw consent at any time, where applicable

Requests must be submitted in writing to techrecyclellc@outlook.com. We will respond within the timeframes required by law.

8. Changes to This Policy

Tech Recycle™ reserves the right to amend this Policy at any time. Changes will be posted on our website with a revised “Effective Date.” Continued use of our services following such changes constitutes acceptance of the updated Policy.

9. Contact Information

For questions, concerns, or requests related to this Policy, please contact:

Tech Recycle™ – Privacy Compliance Officer techrecyclellc@outlook.com, 989.529.1210

Dispute Resolution – Michigan Small Claims Jurisdiction

In the event of any dispute, claim, or controversy arising out of or relating to services provided by Tech Recycle™, both parties agree to resolve the matter in good faith. If resolution cannot be achieved informally, the parties agree that:

• Jurisdiction and Venue: Any legal action shall be brought exclusively in the Small Claims Division of the 74th District Court, located in Bay County, Michigan, or another Michigan district court with proper jurisdiction based on the location of the transaction or parties.
• Monetary Limits: Claims shall be limited to the maximum allowable under Michigan Small Claims Court rules (currently $6,500 for individuals and sole proprietors, subject to change by statute).
• Waiver of Formal Service: Both parties agree to accept service of process via certified mail or personal delivery, and waive formal service requirements to expedite proceedings.
• No Attorney Representation Required: Each party may represent themselves without legal counsel, as permitted under Michigan Small Claims procedures.
• Good Faith Resolution: Prior to filing, both parties agree to attempt resolution via written communication, allowing up to 15 business days for response.